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Delivery Information
Our Carrier - DPD - Fast and Secure
UK orders valued above £99:00 inc VAT are usually delivered free using our UK Standard Service provided by DPD. This applies only where no single item exceeds 30kg.
Any order including an item(s) above 30kg or classed as bulky will incur a charge. Where a charge applies this will be clearly indicated on the product page.
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If you need further information on our delivery options please call our Customer Helpline on 0141 883 4794
Order Tracking - Keeping You Informed
When your order is despatched we will email you a confirmation including a consignment number and weblink which can then be used to track the delivery online with DPD, or call Customer Helpline on 0141 883 4794 who will be happy to keep you informed.
Despatch Deadline
All orders for items in stock placed before 2:00 pm Monday - Friday will be despatched the same day. Orders placed after this time will be despatched the next business day.
Our business days are Monday - Friday. Online orders placed on Saturday or Sunday will be despatched on Monday.
Incomplete Orders
If your order includes items which are not in stock we may delay despatch until the order can be shipped complete. Should this situation arise we will contact you immediately to agree a satisfactory delivery arrangement.
Shipping Direct From Manufacturer
Where we ship an item to you direct from the manufacturer we will confirm delivery by email.
How are my goods packaged?
All our goods are securely packaged and labelled to make sure they reach you in prime condition.