If you're new to us, you might be wondering
Who we are and what we have to offer
Knowing a customer goes away feeling completely satisfied is what gives us satisfaction in the work we do! So it makes us really proud when we see the excellent feedback our customers have kindly given us.
|Take a look here > Our Customer Reviews|
In these reviews, our customers rate us on 3 main aspects of our online shop:
Customer Service, Delivery and Quality of Goods.
To explain who we are and what we have to offer, we thought we'd tell you a bit about
what we put into these 3 categories.
We truly know power tools. When you can’t get the answer, we’re the ones they tell you to ask. Some members of our team have lifetime's experience with power tools. Not only do we know what you need to get the job done, we have that extra bit of insight that let's you get the job done, right!
Our aim is to make our online shopping experience as pleasant as it is in our store! We can help you choose the right tool for the job, and help advise you on your purchases. We're on hand between 8am and 5pm Mon-Fri and till 6pm on Thursday. Just call us up or email email@example.com to ask your questions.
We don’t leave you high and dry after you buy from us. If ever an issue comes up we will do our utmost to help you get a swift resolution. Customers who are within reach of our store have the added benefit of using our repair service too. Furthermore, our official Paslode nail gun repair service is available to everyone who needs it, with its UK wide collect and return (and those who have used it have testified to the benefits!).
You can rest assured with peace of mind because we are certified as a safe and secure online store for you to use. As a Trusted Shop, you can feel secure that any purchase you make of up to £2500, is fully protected.
DPD are our main national courier. They provide you with a fast, secure delivery service. UK standard delivery is usually FREE and Next Day on orders over £99.
DPD deliveries can be easily tracked online. Plus DPD give you a handy 1 hour delivery window in which your order will arrive, so you have a better idea of when to expect it without waiting around all day!
...for the biggest power tool brands in the UK! So you know you're getting nothing less than the highest quality tools just as you expect from these top brands. These manufacturers entrust us to supply you with their professional tools. Plus we have very good relationships with them which allows us to get great deals on their products. This in turn allows you to get the best deal possible!
We like to take the extra time and make sure the tools are as they should be, before they leave our shop. We do this because we don't want you to end up with problems that you don't have time for! A quick check, like a simple plug in and switch on before delivery can save a whole lot of hassle later on. Plus with any Honda generator we sell, we give it a full inspection and test run before delivering it to you.
It's power tool heaven! We have one of the best professional power tool stores in the UK. It's based in Glasgow and is well worth a visit if you're within reach. See our fantastic product displays for the biggest brands in professional power tools, hand tools, accessories, site equipment, workwear and more! See the tools for yourself, try before you buy and get some helpful, friendly customer service too!
Get the latest news, special offers and up-coming events from Kelvin Power Tools delivered direct to your inbox.