Honda Generator Troubleshooting: Common Problems & Fixes

December 15th, 2016

Is your Honda generator not starting? 

Are you experiencing Honda EU20i problems?

Read on to find out why!

As an authorised Honda generator service and repair centre, we have fixed it all!

In this post, our service experts have listed the most common Honda generator problems that we repair here at Kelvin Power Tools. They explain the possible causes for each problem, how you can fix your generator and how to prevent problems from occurring.

Honda Generator Problems & Causes

Honda Generator TroubleshootingHonda generators are the market-leaders for power equipment. These generators are extremely robust and designed to withstand tough conditions. However, like any power equipment, they can still experience issues. These are the most common Honda generator problems we see.

The generator will not start

Possible causes for a Honda generator not starting are:

  • An engine fault, eg. it has seized
  • The engine oil level is too low
  • There is not enough fuel in the tank, the wrong type of fuel has been used, and/or fuel has been left sitting in the tank for a long time without use
  • A problem with the carburettor, eg. it is clogged
  • A problem with the battery or the battery needs charged (not all Honda generators have a battery)
  • The fuel valve, choke and/or engine stop switch are turned off
  • A blockage in the air filter
  • The spark plug is fouled, eg. it is dirty
  • The generator is being used in the wrong environment, eg. there is not enough air flow or it is on an unlevel surface

The generator is not putting out power

Possible causes for the engine running but the generator not putting out power are:

  • Overloading has caused the alternator to cut out
  • An electrical fault, eg. damage to the stator, a short circuit or loose wiring connection
  • A problem with the capacitor

The generator runs for a few seconds then stops

Possible causes for this are:

  • Overloading
  • The engine oil level is too low/high
  • An engine fault
  • An electrical fault
  • A problem with the capacitor
  • A problem with the carburettor
  • A problem with the battery and/or the battery needs charged
  • The choke is turned on
  • A blockage in the air filter
  • The spark plug is fouled
  • The generator is being used in the wrong environment

The generator’s engine/power is fluctuating up and down

This is otherwise known as hunting or surging. Possible causes for this are:

  • Overloading
  • An engine fault
  • An electrical fault
  • A problem with the carburettor
  • The choke is turned on
  • A blockage in the air filter
  • The spark plug is fouled
  • The generator is being used in the wrong environment

Fuel is leaking from the generator

Possible causes for this are:

  • The gasket and/or seals are worn
  • Wear and tear in the fuel hose
  • A problem with the carburettor

There is smoke coming from the generator

Possible causes for this are:

  • The wrong type of fuel has been used
  • The engine oil level is too high or the wrong type of engine oil has been used
  • There is an oil leak, eg. the seals on the oil tank are worn
  • The valve guide seal and/or the cylinder bore are worn
  • The piston rings are broken/worn, eg. oil is leaking in the piston head
  • A problem with the carburettor
  • Carbon has built up in the exhaust muffler
  • The generator has been tipped on its side, eg. there is oil in the housing, filter, muffler, etc.

The generator’s starter mechanism is sticking/seized

Possible causes for this are:

  • The recoil is broken
  • The engine is seized

The wrong type of fuel has been put in the generator

This problem is self-explanatory. It is easy to accidentally use the wrong fuel.

How to Fix Your Honda Generator

You will receive a user manual with your model which contains Honda generator troubleshooting information. If you do not have access to your manual, you can download one for free here. Read the manual and see if a solution is provided for your problem.

The manual will walk you through a checklist for each problem to ensure that you have tried everything possible to resolve the issue. For example, if you are experiencing Honda EU20i problems, the manual will ask you to check that there is enough fuel in the tank, there is enough oil in the engine, the engine switch is on, etc.

If the manual does not resolve your issue, Honda recommends that you get your generator repaired at an authorised service centre.

That’s where we can help!

Honda Generator Repair

Kelvin Power Tools: Honda Generator Repair Service

We are one of only three authorised Honda generator dealers and repair centres in Scotland! This means that we have been approved by Honda to supply and repair their power equipment as we meet the high standards they set in service and expertise.

We will service, clean, test and repair your Honda generator as necessary, then return it to you working LIKE NEW again!

Why should you use our Honda generator service?

  • It’s fast! Don’t wait weeks for a repair – we offer a quick turnaround of around 2-4 working days from when we receive your generator.
  • We are authorised by Honda! Our fitters have been trained by Honda and our service is conducted as the manufacturer recommends, with only genuine parts used.
  • Don’t compromise your warranty! An annual service is required to maintain your 5 year warranty (domestic use only). This service must be conducted by an authorised Honda generator service centre like us.

Note: Due to the nature of the product, this is a local service only. You must be able to bring your generator to our service centre in Glasgow.

Visit our website for more information about our Honda service and to enquire about a generator service or repair!

How to Prevent Honda Generator Problems

Our experts warn that one of the most common reasons why Honda generators experience problems is a lack of proper maintenance. This power equipment requires regular maintenance to uphold its performance. Doing so can also extend the generator’s service life.

As mentioned, an annual service should be conducted by an authorised Honda generator repair centre to keep your warranty valid.

Honda EU20i ProblemsIn addition to this, you should conduct the following regular maintenance:

  • Change the engine oil
  • Clean the filter
  • Check and clean the spark plug

Your Honda generator troubleshooting manual contains instructions regarding how to conduct the above maintenance and how often.

It is also crucial that you drain the fuel if your generator is being stored for an extended period of time. Ideally, you should let the fuel run down after each use to avoid contamination.

Lastly, our experts warn: NEVER tip your generator on its side! Doing so can cause an unbelievable amount of problems.

Paslode Service & Repair Testimonial – Kelvin Harrison, Montrose, Angus

December 13th, 2016

“I would just like to say how professional and prompt your collection and return service was for the service of my IM350 Paslode nailer. I am very pleased with the service you provided. I will definitely recommend and use you again in the future for servicing my Paslode tools.”

Kelvin Harrison


See Kelvin Power Tools’ Certified Paslode Repair Service

Paslode Service & Repair Testimonial – Dan Lillywhite, Hailsham, East Sussex

December 9th, 2016

“Paslode repair service – brilliant! Pick up service and drop off was easy to arrange and punctual. Gun came back faultless – straight back to work with no hassle. Quick turn around too, so I wasn’t waiting for parts or service unlike many other repair services. Highly rate this firm!”

Dan Lillywhite
Pinnacle Consultants Ltd


See Kelvin Power Tools’ Certified Paslode Repair Service

Top 10 Christmas Gifts for Tradesmen & Joiners *Xmas 2016*

December 5th, 2016

Top Xmas Gifts for Tradesmen, Joiners, DIY

10 Best Xmas Gifts for Trade Workers 2016

We’ve picked the TOP 10 gift ideas from our product range that trade workers in joinery, plumbing, electrics or DIY fans will love! We’ve covered an array of price points to suit whatever budget you’ve set! Prices range from around £25 – £410. We have a bigger range of power tool gift ideas on our website, but here are our top picks!

Our TOP 10 Xmas Presents


Paslode IM360Ci Nail Gun

Paslode IM360Ci Nail Gun

Framing nailer kit

Perfect gift for joiners, house builders, fencing, decking

Price: £399 Xmas Offer!

This is an absolute essential for timber construction, like house building or fencing. The immense time and effort saved vs. using a hammer is a no-brainer. Paslode is the leading nail gun brand and the 360 is their latest model. Even if you know that the recipient already uses a “Paslode” (perhaps an IM350?), the IM360Ci is definitely worth the upgrade. Plus, it’s currently on sale at over £70 off it’s usual price, so the time to buy is now!

Before you purchase this gift: the IM360Ci has its own set of distinct nails. They’re cheaper than the IM350 equivalent, which is great. However, it is important to check that the recipient buys their own nails (as opposed to their contractor providing them), as they’ll need the nail gun which suits those nails.



Panasonic Site Radio

Panasonic Site Radio

Robust and job-site ready

Perfect gift for any tradesman or woman

Price: £147

This is a stylish-looking FM radio built for tough job-site conditions with premium sound quality. It works off of mains power or Panasonic power tool batteries. So, if the recipient uses Panasonic tools, they’ll love it even more. It’s Bluetooth-enabled so it can play the music on your phone or tablet. You can also charge devices with it via USB!



Bosch GLM80 R60 measuring kit

Bosch GLM80R60

Digital measuring kit

Perfect gift for builders, joiners, landscapers

Price: £156

A huge time and pain saver – this kit combines the GLM80 laser measurer and R60 angle finder rail. Together they cover a tonne of measuring tasks, including distances up to 80m, areas, volume, and angle of incline, including 0° flat. It’s highly accurate for maintaining a professional standard on the job.



Buckler Safety Boots

Buckler Boots

Safety boots of the highest quality

Perfect gift for any trade worker

Price: £59-£85

Buckler make great work boots with lots of important safety features specifically for the job site. That includes steel toes and midsoles, so the recipient is protected from protrusions above or below the foot. The boot’s material is resistant to heat, oil and fuel, and the sole is highly slip resistant. Plus, there’s some nice styles to choose from!



Panasonic EYC217 Combi and Impact Driver Twin Pack

Panasonic Twin Pack

Upgrade their every day essentials

Perfect gift for joiners, fitters, landscapers

Price: £325

Panasonic make some of the best cordless tools on the market-place and this latest combi drill and impact driver twin pack is no different. These two drills are essential on a daily basis for any joiner or fitter. Panasonic have given them new and improved technology, new brushless motors (which increases power and lifespan), new speed control functions and a cool new carbon-black look. The kit includes a battery for each tool, a fast charger, high impact carry case and 3 year warranty. It’s a very popular choice with our customers! There’s another version of this kit with longer lasting batteries also, if you want to go all out!



Bosch GTM 12 JL Table Mitre Saw

Bosch GTM 12 JL Table/Mitre Saw

2 tools in 1, made portable

Perfect gift for woodworkers, builders, joiners

Price: £405

An excellent companion on the job site for wood workers. The recipient can carry this portable machine around and make a variety of standard (yet clean and accurate) wood cuts which would normally require a table saw and a mitre saw. This impressive tool has a blade head which flips to switch between the two variations. It’s powerful and has enough cutting capacity to tackle a good range of cuts. Ideal for a mid-level wood cutter.



Bosch GTL 3 Tile Laser

Bosch GTL 3 Tile Laser

Tile laying assistant

Perfect gift for tilers

Price: £129

This is a 3 line laser for tile laying tasks up to 20m. It’s way faster than manually aligning all those tiles. It’s highly accurate and designed for professional use. It comes packaged with a wall mount and batteries.



Dewalt DT71540 53-Piece Screwdriver Bit Set With Safety Glasses

DeWalt 53pc Screwdriver Bit Set

with safety glasses

Perfect gift for joiners or DIYers

Price: £25

A handy set of screwdriving accessories with safety glasses. With this 53 piece set the recipient will have all of their screw driving tasks taken care of!



Panasonic Rolling Tool Bag

Panasonic Rolling Tool Bag

with extending handle and wheels

Perfect gift for any trade worker

Price: £39

A large tool bag for all of the recipient’s work stuff. It’s got side pockets, an extending handle on one end and wheels at the other so you can roll it around like a suitcase. It’s robust with a thick material and a sturdy base. What more is there to say, it’s ideal for the job site!



Bosch GLM100C + Samsung A7 Tablet

Bosch GLM100C + Samsung A7 Tablet

Digital measuring device and tablet kit

Perfect gift for construction planners, kitchen/bathroom designers, architects, landscapers

Price: £239 Xmas Offer!

Create professional floor plans with these two excellent devices. The GLM100C can be used to obtain the measurements of a room (distance, area, volume and even inclines) with professional accuracy. It will store all of those measurements, then that information can be transferred to the A7 tablet via Bluetooth to produce a digital floor plan! This is useful for further editing, emailing, printing, etc. making things faster and easier to organise. This is a great value kit offer on the two devices. The Samsung tablet doesn’t have to be just for work purposes of course!

More Christmas Gift Ideas

If you’re looking for more, we have a bigger range of gift ideas on our website

We hope you find the right gifts and from all of us here at Kelvin Power Tools, have a great Christmas!



Paslode Service & Repair Testimonial – David Hall, Southminster, Essex

December 2nd, 2016

“I was pleased to find someone could repair my Paslode. Good, efficient service. Thank you.”

David Hall


See Kelvin Power Tools’ Certified Paslode Repair Service

Paslode Service & Repair Testimonial – Rob Brunskill, Malton, North Yorkshire

November 29th, 2016

“Thank you for the service to my nail gun – all working great!”

Rob Brunskill


See Kelvin Power Tools’ Certified Paslode Repair Service

Paslode Service & Repair Testimonial – Bryan Parks, West Malling, Kent

November 10th, 2016

“Knowledge and prompt service was exceptional!”

Bryan Parks


See Kelvin Power Tools’ Certified Paslode Repair Service

Paslode Service & Repair Testimonial – James Baker, Thetford, Norfolk

November 7th, 2016

“Hi Adam,

Just to say a quick thanks for your help with my Paslode. It’s been firing [as] good as new consistently since I got it back from you! I’ll definitely recommend Kelvin Power Tools to the rest of my gang when their guns pack up. Thanks again, I know you’re only doing your job, but it never hurts to thank someone on a job well done.”

James Baker


See Kelvin Power Tools’ Certified Paslode Repair Service

Paslode Service & Repair Testimonial – Stuart Marvin, Nuneaton, Warwickshire

October 28th, 2016

“Sorted my nail gun very quickly. Excellent service! Highly recommend.”

Stuart Marvin


See Kelvin Power Tools’ Certified Paslode Repair Service

Paslode Service & Repair Testimonial – Jacqueline, Peterhead, Aberdeenshire

October 26th, 2016

“Kelvin Power Tools always supply a prompt and efficient service.”

George Donald


See Kelvin Power Tools’ Certified Paslode Repair Service